Carer in need, in time, in sync

We pride ourselves on our fast and responsive service. In many cases, we are able to introduce a suitable carer within 1 to 3 hours of confirmation, depending on availability and your specific requirements. Our aim is to ensure that support is available exactly when you need it.

As an introductory care agency, we connect you with self-employed carers who have been carefully pre-vetted. Each carer is assessed to ensure they meet our standards of professionalism and reliability.

All carers introduced through our service are insured, speak good English, and are able to drive, allowing them to provide flexible and practical support tailored to your needs.

Yes, we are committed to offering inclusive support. Many of the carers we introduce have experience assisting individuals with disabilities or mobility challenges, including wheelchair users. We take your specific requirements into account during the matching process to ensure the right level of support is provided.

Yes, our services are available 24 hours a day, 7 days a week. While our office operates with immediate response during standard working hours, we also offer flexible on-call support outside these times to ensure that help is always accessible when needed.

We understand that pets are an important part of the home. Where required, we can introduce carers who are comfortable working in dog-friendly environments. Please let us know your preferences during the initial consultation so we can match you accordingly.

We charge a one-off, non-refundable lifetime registration fee of £200. This covers our service in matching you with a suitable carer and providing ongoing support.

Carers are self-employed, and their fees are agreed directly between you and the carer. This approach allows for greater flexibility and personalised arrangements based on your needs.

Yes, a minimum service period of 7 days applies once care begins. This helps ensure consistency and allows both the client and carer to establish a comfortable and effective routine.

Your satisfaction is very important to us. If you feel that the arrangement is not the right fit, we will act promptly to introduce a replacement carer. We also provide ongoing support and monitoring to ensure that your needs continue to be met.

After 7 Consultancy acts as a matching service, introducing clients to self-employed carers. We are responsible for understanding your needs, sourcing suitable carers, and facilitating the introduction.

Once a carer is selected, the agreement for services is made directly between you and the carer. We remain available to provide ongoing support and assistance as needed.

Getting started is simple. You can contact us by phone or email for an initial no-obligation discussion. We will take the time to understand your needs and guide you through the next steps, ensuring a smooth and straightforward process from the very beginning.

Yes, once you have paid the one-off registration fee, you can continue to use our service whenever needed without paying the fee again. This provides flexibility if your care requirements change over time.